Survey pricing

The pricing of plans on the platform is based on the number of responses that the user is going to receive per month/year.

It means that you do not have to worry about which functions you are or are not going to buy so that you can concentrate on what is important: communicating with your users, obtaining responses so you can understand your audience, increasing your sales, and making your business grow.

Under this scheme, Survmetrics has two payment models.


There are several ways to upgrade your account:

When viewing your available/exceeded responses.

In the menu that appears under your account name.

Using the “Pricing” button found in the menu on the left.



Learn how to upgrade your account

Upgrade my plan

This is the place where you can buy a plan or change to another plan. The process is extremely easy; you just need to follow these steps:


Select your plan type

Free - Unlimited surveys, questions and features. 200 responses.

Branded -

White Label -


Select your plan period

Monthly- a certain amount of responses will be added to your account each month, depending on the plan that you have decided on. The payment of these plans will work in the same way; you will be charged at the start of each month.


Yearly- on this plan, the responses will also be added on a monthly basis. The difference is that you have the possibility of paying for the entire year so that you do not have to worry about having to pay a monthly amount.


Select your plan

Select one of our current plans or contact us for special requirements, such as unlimited responses, outsourcing, training for your company, and more.

4 Pay by card

Is this your first time?

Just click on “New Card” and fill in the following details about your card:

  • Name
  • Card Number
  • Expiry- month, year
  • CVC



Make sure you click on “Update Subscription” to complete the action.


Which cards are accepted?

Both credit cards and debit cards are accepted.

  • MasterCard
  • Visa
  • American express
  • Discover


What happens if I want to cancel my monthly plan?

There is no compulsory plan; if you decide to cancel your plan, there will be no extra cost.


Upgrade to Responses As You Go

Are you looking to launch a survey this month and perhaps another one in four months? We have you covered: with Survmetrics you can create your survey, share it with 1,000 people and if only 200 answer it, you only pay for the 200 responses that you received. How? With our Responses As You Go model.

On this calculator, you can buy an exact number of responses. This way of buying responses is excellent for individuals/companies that are looking to do few studies or only one study during the year.

Buy only the responses you need when you need themno more paying a monthly plan for something that you are not going to use.

By using this payment method, you have rollover responses forever.


Redeem coupon

You met one of our amazing colleagues and they gave you a coupon for a full trial of the tool. Now what should you do with it? Cash it in for responses: go to Pricing > Redeem coupon > Type your coupon and you’re all set. Start to enjoy your free responses.


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